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Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

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Diğer Bilgiler

QUALIFICATIONS AND JOB DESCRIPTION

What is it like to work at Vodafone? 


Working at Vodafone is all about helping people feel ready to benefit from new technology, bring the future to even the most remote places and thinking about technology that doesn’t exist yet. 

Here at Vodafone, we do amazing things to empower everybody to be confidently connected, that could be anything from providing superfast network speed for smartphones to making people’s lives easier with mobile payment, streaming music & video and connecting devices through internet of things. 


Vodafone is a place where you can bring your whole self to work as you start your career.


We are seeking a IT Operational Excellence and Configuration Management Expert  with the will and ambition to work in high performing Vodafone Team responsible for Leading Digital Transformation in Turkey, reporting to  IT Serv. Monitoring&Ops Excellence Manager of  Vodafone Turkey.

The accountabilities of this role are:

  • 7/24 Operational Support ITIL Process,
  • Configuration and Asset Management Responsibilities,
  • Business Continuity Management Responsibilities,
  • Improvement of Configuration, Asset and Business Continuity Management processes,
  • Providing necessary solutions for IT service based management structure as configuration manager,
  • Discovering, Defining and analysing all IT assets,
  • Configuring and implementing solutions for discovery process and reporting about asset management process,
  • Providing L2 support (7/24) for CMDB applications, performing daily/periodic maintenance and support activities of the service and platform,
  • End to end follow up of service such as accessibility, performance, prevention of customer complaints and deployments,
  • Opening defects to L3 reams for problems that con not be solved at L2 level,
  • Taking direct actions according to available procedure for alarms identified on IT Services and Systems,
  • Improving the priorities and the conditions of alarms approved by the service,
  • Attending and taking necessary actions for Internal and external audits for SOX, ISO and other audit types, 

Qualifications:

  • Good communication Skills
  • Extensive problem solving skills and innovation
  • Experience on Configuration and Asset Management (ITIL) 
  • Experience on Business Continuity Management
  • Experience on Change Management process
  • Experience on Problem Management process
  • Good Knowledge on Oracle and MSSQL Databases and PL-SQL
  • Good knowledge of software development platforms and languages
  • Good knowledge on Unix
  • Good ITIL knowledge
  • GSM network knowledge
  • Good written and verbal English
  • At least 5 years’ experience.
  • Associate or Degree in Computer, Electronics, Telecommunications, Management Information Systems, Mathematical, Programming, Industrial and related Information Technologies.
  • Coordination and organization ability, teamwork approach
  • Military services completed for male candidates
  • Good Knowledge on IT Infrastructure (Server, IP, Oracle RAC)


PREFERRED CANDIDATE

POSITION INFORMATION

Firma Sektörü:

Telekomünikasyon

Çalışan Sayısı:

4000-4999