Operational Excellence Team Leader

TURKEYANA CLİNİC SAĞLIK TURİZMİ ANONİM ŞİRKETİ

QUALIFICATIONS AND JOB DESCRIPTION

· Fluent in English and preferably fluent in French, Arabic, German

- Providing patient support and translating crucial information for patients and medical professionals,

- Clearly explaining necessary information to patients,

- Demonstrating problem-solving skills and taking initiative in unexpected situations,

· Collaborating with the Sales and Coordination Teams,

· Completing other tasks as assigned by management.

Requirements:

· Excellent verbal and written communication skills,

· Strong negotiation abilities,

· Exceptional organizational skills,

· Active listening skills and the ability to explain details clearly, confidently, and warmly,

 Comfortable communicating with patients,

· Enthusiastic and dedicated,

· Maintaining a positive rapport with patients both during their stay in Turkey and after their return home,

· Capable of providing weekly/monthly reports to management regarding patients.

- Responsible for the management of translators