English Speaking Customer Representative

TELUS International

Our people are at the heart of our culture!
Join a company that appreciates your energy, drive and enthusiasm just as much as your skills!

Career first, company second!
The majority of our directors and managers started their careers as agents or junior positions. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family. 

Be part of something great!
How would you like to take a long journey with us for TELUS International, a global Customer Service Management Company?

Now we are looking for English Speaking Customer Representatives who have the following criteria and will add strength to our team.

Job Description

Through inbound written channels, helping the customers about following topics; 

• Responding to questions about products such as their features, equivalents or stock status

• Making address change, product change/return or order cancellation processes

• Providing information about delivery status

Requirements

• Residency in İzmir or İstanbul

• Advanced level in written and spoken English

• Available to work in night shift system

• Strong communication skill

• Being a good team player

Our Advantages

• Competitive salary package

• Performance and night shift bonuses

• Private health insurance and meal card

• Equipment for home office work, shuttle/road fee for office work

• Stable job and career development opportunities

• Dynamic and supportive team

• Flat hierarchical work order in an international structure

• Referral bonuses

About Us: TELUS International Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS International has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.