Nasıl hesaplanır?
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Son iş deneyimin, geçmiş deneyimlerin ve toplam deneyimin uygunluk puanını etkileyen kriterler arasındadır.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Mesleki Yeterlilikler
Şirketlerin ilanda belirlediği kriterlerle özgeçmişindeki bilgilerin ne kadar uyumlu olduğu içerik karşılaştırılmasıyla bulunur.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Diğer Bilgiler

QUALIFICATIONS AND JOB DESCRIPTION

Please contact us if you possess following skills & experiences:

  • Advanced knowledge English 
  • Native knowledge German
  • University degree (master degree preferred)
  • Preferably minimum of 7 years’ experience in Service Management 
  • A minimum of 4 years’ in senior management or executive positions
  • Preferably E-Commerce Management experience
  • Business Development Approach
  • Strong Communication and Presentation skills
  • Advanced conflict resolution skills required
  • Capable of handling and delegating workload effectively
  • Willingness to work in a challenging environment
  • Ability to work under high pressure
  • Knowledge of organizational effectiveness and operations management
  • Strong financial management and budgeting skills
  • Excellent organizational and analytical abilities

You will be following responsibilities as a Operations Manager in our company:

  • Provide leadership, development and coaching of overhead team. Actively engaging and supporting development of your team to ensure better performance and operational excellence
  • Ensure effective and consistent communication throughout the team
  • Ensure that all employees follow the company’s best practices for customer services management and operations
  • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Prepare and presents all operational relevant reports to upper management
  • Improve operational management systems, processes and best practices
  • Effective budget management and forecast of monthly financials
  • Effectively increases client satisfaction and KPI’s
  • Meets operational financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; initiating corrective actions
  • Maintains and improves customer service operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs
  • Determines customer service operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies and client’s expectations; defining customer requirements; establishing technical specifications, and production, productivity, quality and customer service standards; contributing information and analysis to organizational strategic plans and reviews.

PREFERRED CANDIDATE

POSITION INFORMATION