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Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

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Son iş deneyimin, geçmiş deneyimlerin ve toplam deneyimin uygunluk puanını etkileyen kriterler arasındadır.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Mesleki Yeterlilikler
Şirketlerin ilanda belirlediği kriterlerle özgeçmişindeki bilgilerin ne kadar uyumlu olduğu içerik karşılaştırılmasıyla bulunur.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Diğer Bilgiler

GENEL NİTELİKLER VE İŞ TANIMI

About Us

Life is just like shopping for us; an experience of exchanging happiness… Our shelves are full of rewards and successes.

Successively receiving “Most Admired Retailer Company" award for years, building the first loyalty program of Turkey, introducing the Turkish retail clients to self-service shopping without a cashier, leading online shopping experience by launching Migros Sanal Market are just a few of our achievements.

As Migros team, we get excited with every member of our team creating his/her own career story!

About You

  • You’re comfortable with navigating through a complex network of internal and external stakeholders to get timely results
  • You’re an analytical and strategic-thinker who can tackle the day-to-day operations with a hands-on approach
  • You’re an excellent communicator and you can manage effective relationships virtually with anybody

Your responsibilities will include:

  • Create / health check seamless customer processes for loyalty programmed and defining the experience gaps for customers
  • Ensuring that all communications, messages and materials that reach/appear to the customer are generated with the customer oriented perspective,
  • Experience in planning, prioritizing, documenting and leading development of customer engagement and personalized marketing
  • Understanding and experience of optimizing customer experience journey’s through testing and analysis, including AB testing, qualitative and quantitative customer research.
  • Commercially astute – comfortable with optimizing a set of revenue driving KPIs
  • Experience in a matrix, complex delivery focused organization – and ideally exposure to a fledgling or start-up business environment
  • Follow up, identify continuous improvements to the customer experience journey, in order to deliver an excellent customer satisfaction, and maximize conversion in all touchpoints. 

Minimum Requirements:

  • BA/BSc degree in relevant academic disciplines (Industrial Engineering, Management Engineering, Management etc.)
  • Minimum 1-4 year of experience in Customer Journey/Experience design and execution
  • Fluency in English (written&spoken).
  • Advanced skills in MS Office Programs
  • Having excellent analytical and problem solving skills,
  • Adaptable to constantly changing environments,
  • Eager to learn and follow new trends,
  • Must have the customer at the forefront of every decision made and be invested in the improvement of the experience for them. Expertise in the techniques of identifying customers’ needs and the willingness to explore different strategies to engage the market.
  • Strategic mindset and ability to deliver results under pressure, whilst changing. Will be goal and results driven and can shape the way a team works and delivers whilst remaining focused, analytical and methodical. 

Aday Kriterleri

Pozisyon Bilgileri