Patient Coordinator / Translator

Medkor Sağlık ve Bilişim Hizmetleri Ltd. Şti.

We are looking for International Patient Coordinators/Translators who are passionate about the medical tourism industry. The translator will work in the hospitals, organizing the hospital and assisting patients during consultation.

Reporting to the Manager, you will take on the challenge of managing international patients.

Requirements:

· Advanced level of English

. Having a medical background will be an asset but is not compulsary. (eg. Nutritionist, Life Scientist)

· Great communication skills

· Advanced negotiation skills

· Very good organizational skills

· Good listener and and good narrator who clearly explains details with confidence and friendliness

· Able to communicate easily with the patients 

· Energetic and passionate

· Maintaining good dialogue with patients, while they are in Turkey and after they return home.

· Ability to give weekly / monthly reports to management about patients

Field mission:

Our Patient Coordinators/Translators are customer advocates, always informing and explaining about the desired treatments in the hospital. The specialist shapes the medical experience, organizes the hospital and assists patients during consultation.

Job Description:

The candidate will be working in the hospital for international patients.

· Assisting patients and translating necessary information to patients and doctors.

· Guiding patients from hotel to hospital and clinic.

· Arranging the consultation with the doctor

· Arranging the transfers from hotel to hospital or clinic.

· Using our online Customer Relationship Management (CRM) system

· Explaining clearly the required information to the patients

. Problem solving, taking initiatives when it comes to unexpected measures. 

· Being in contact with Sales Team and Coordination Team

· Other tasks given by management

We offer:

· Satisfactory salary plus bonus every month

· Have a voice: Be an integral part of the company's growth and global culture

· Work in an international team where you are constantly learning and growing

· Discount on treatments

· Company smart phone with local sim card

· Tablet

· Meal card