Nasıl hesaplanır?
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Son iş deneyimin, geçmiş deneyimlerin ve toplam deneyimin uygunluk puanını etkileyen kriterler arasındadır.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Mesleki Yeterlilikler
Şirketlerin ilanda belirlediği kriterlerle özgeçmişindeki bilgilerin ne kadar uyumlu olduğu içerik karşılaştırılmasıyla bulunur.
Bu iş sana uygun olmayabilir

Seçili özgeçmişindeki bilgilerle bu ilanın kriterlerleri sadece %30 uyumlu.

Uygunluğunu nasıl hesapladık?
Diğer Bilgiler

QUALIFICATIONS AND JOB DESCRIPTION

We are Hiring Russian Speaking Customer Support Representative

Who we are?

Combining cutting-edge interactive technologies with a shared passion for gaming, Mechanist Games is an independent game studio based in Xiamen, China. Since its founding in April 2011, the Mechanist team has produced a growing portfolio of worldwide releases, including City of Steam, Spirit Guardian: Vanguard Rush and Game of Sultans.

We are seeking a Russian speaking customer support representative forour new mobile game. It is a full-time position based in Istanbul, Turkey.

What will you do?

You will be responsible for helping players resolve their issues and continue enjoying the game that they love. As a customer support representative, your duties will include but not be limited to:

  • Responsible for daily customer support, answering in-game tickets, questions on Facebook, and emails;
  • Assist players resolve technical problems with the game;
  • Record game problems and feedback from users, and solve online issues;
  • Pay attention to Facebook and other social communities, and collect feedback from players;
  • Proofreading of operational activities, game localization and advertising proposals
  • Check updates & newly released content for the game you’re supporting;
  • Attend your weekly meeting with a team of 10-15 fellow agents and your manager.

Job Requirements?

  • Have good written and verbal communication skills in Russian and English;
  • Love games, like to communicate with users, understand players psychology and habits;
  • Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
  • Availability to work from home with own PC/MAC and secured Internet connection;
  • Strong problem solving/troubleshooting skills;
  • Proactive and creative with the drive to improve and continuously learn;
  • Availability to work off-hours is needed;
  • Pleasant personality, good teamwork and stress tolerance;
  • Welcome fresh graduates or interns.
  • Turkish National 

Thanks!

PREFERRED CANDIDATE

POSITION INFORMATION

Firma Sektörü:

Bilişim, İnternet, Yazılım

Çalışan Sayısı:

150-199