QUALIFICATIONS AND JOB DESCRIPTION
Establishes standards and procedures to maintain hotel and public areas at luxury level and incorporates changes in the manuals.
Plans work assignments and scheduling
Expends funds for payroll and operating items within the established budget.
Prepares departmental annual budget.
Evaluates premises’ current physical condition.
Recommends needed repairs and refurbishing.
Develops annual maintenance plan with Chief Engineer Controls laundry performance and uniforms.
Purchases operational supplies as linens, amenities, cleaning supplies.
Ensures staff receives all required training. Selects, counsels, disciplines colleague.
Signs purchase orders and bills. Selects, motivates, trains, supervises, evaluates, counsels colleague.
Plans daily, weekly, monthly, and quarterly assignments and projects for all Housekeeping colleagues.
Oversees and plans administrative duties such as, but not limited to, departmental scheduling, payroll, purchase requests and monthly consumption reports.
Implements control on department labour costs and minimize costs while ensuring that adequate colleague is available to provide five star services.
Schedule walk-through and follow up with all outside contractors.
Performs daily, weekly and monthly inspection of all public areas, guestrooms, exterior of building and back of house areas, to ensure that the highest standards are met.
Responsible for the hotel’s lost & found handling and storage according to company policies.
Conducts daily communication meetings with Housekeeping team.
At least 5 years practical experience in similar position for a luxury property.
Adheres to, supports and carries out the strategic Company’s vision and values.
Superior Employee Skills.
Displays high commitment to improving customer services.
Committed to developing colleagues.
Ability to motivate team and build morale.
Ability to anticipate and assess issues, risks and opportunities and develop new approaches.
Accepts responsibility and accountability.
Ability to converse in Turkish language.
Prior experience in a renovation or pre-opening luxury hotel environment.