Customer Relationship Specialist

MACRO PROFESYONEL KOZMETİK DANIŞMANLIK VE ANALİZ HİZMETLERİ LİMİTED ŞİRKETİ

Join Our Team as a Customer Relationship Specialist!

Are you passionate about providing exceptional customer service and building strong relationships with clients? We are seeking a Customer Relationship Specialist to join our dynamic team.

Responsibilities:

• Serve as the primary point of contact for our valued customers, addressing inquiries, resolving issues and ensuring their overall satisfaction.
• Build and maintain strong relationships with clients through regular communication and personalized interactions.
• Proactively identify opportunities to enhance the customer experience and provide solutions to meet their needs.
• Collaborate with internal teams to streamline processes and improve service delivery.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Previous experience in a customer service or client-facing role preferred.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport and trust with customers.
• Problem-solving abilities and a proactive approach to addressing customer needs.
• Proficiency in using CRM software and other relevant tools.
• Bachelor's degree in business administration, marketing, or a related field preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and advancement within the company.
• A supportive and collaborative work environment.

If you are passionate about delivering exceptional customer service and building lasting relationships, we want to hear from you! Apply now to join our team as a Customer Relationship Specialist.