Service & Lubricants Sales Engineer

İLTEKNO İLERİ TEKNOLOJİ MÜHENDİSLİK VE TİC.A.Ş.

Job Overview

During the 35 years from the day of its establishment, Iltekno has realized a number of innovative power generation and cogeneration/trigeneration applications in various sectors like hotels, hospitals, airports, universities, landfills, biogas plants, industrial facilities and IPPs. With its in-house engineering, design, procurement, installation and after-sales services, Iltekno offers turnkey solutions with the most appropriate configurations to meet the needs of its customers.

Service and Lubricants Sales Engineer will be responsible for conducting service and lubricants sales activities in a way that considers both technical and financial the optimum solution for equipment performance in the Service team of İltekno.

Job Responsibilities

• Create service sales opportunities (service and maintenance contracts, spare parts, lubricants, modernization, energy efficiency, engine maintenance, repair, etc.)
• Find customers with new service potential and improve relationships,
• Submitting the proposal, including the calculation of the sales price,
• Follow up and realize service sales,
• Support the customer in determining their needs, increase service sales potential, and ensure customer satisfaction,
• Keep track of service provided to customers for complete fulfillment up to the stage of invoicing and payment,
• In case of high repair costs, contact, and support to provide the most appropriate solution to the customer,
• Continually develop and align long-term business strategy plans and targets,
• Identify marketing activities plans to identify opportunities with existing and potential new customers,
• Collate information regarding market pricing and expectations,
• Committing field tests, to find solution to problems and advising the most appropriate and customer specific oiling applications to clients,
• Lubricants stock management and follow-up customer stocks for planning future deliveries,
• Analyzing lubricant results and counseling the customer,
• Work in coordination with the service team to fulfill the terms of the Service Maintenance Agreement, 

Experience / Qualification

• Bachelor’s/ Master’s degree in engineering, (preferably in Ship Operation, Naval Architecture, Mechanical, Electrical, or Energy Systems)
• Min. 2 years of experience in a similar position, experience in Technical B2B Sales and/or technical knowledge within Oil & Gas, Power Gen, or other general energy industries,
• Detail-oriented and have a demonstrated ability to provide timely feedback to both internal and external customers,
• A strong commercial awareness and a good understanding of business fundamentals,
• Ability to work in a team-oriented setting and develop complex solutions utilizing the entire İltekno portfolio,
• Fluent in English,
• Having a Class B Driver's Licence and being an active car driver
• Initiative driven by strong social and interpersonal skills to support sales,
• Strong customer mindset,
• Strong work ethic,