Business & Communication Center Agent

Grand Tarabya Otel-Bayraktarlar Holding A.Ş.

QUALIFICATIONS

Graduated from Tourism and Hotel Management Vocational School or Universities' Tourism and Hotel Management departments,

Have worked in the Front Office Department for at least 1 years,

Have a good level of verbal and written English,

Proficient in MS Office and Opera,

Prone to teamwork,

Guest satisfaction focused,

Paying attention to appearance and personal care,

Friendly, good human relations and communication skills,

Able to keep up with flexible working hours,

JOB DESCRIPTION

Working in accordance with the procedure and legislation, ensuring telephone communications within and outside the hotel, and transferring external callers to the relevant units, To forward all suggestions, requests and complaints from guests to the relevant departments We are looking for a Business Center Agent to be assigned within our hotel.