İş Yerinde
İş Yerinde
Full-Time
More than 5 years of experience
Marketing
Marketing
66 application
Full-Time
More than 5 years of experience
66 application
Marketing
The CRM Manager is responsible for managing the organisations CRM ensuring the company can make the most out of marketing opportunities it offers.
Duties of a CRM Manager include:
· Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty,
· Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle,
· Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities,
· Working closely with all departments to ensure the CRM works effectively for all aspects of the company,
· Overseeing direct communications with customers through the CRM,
· Monitor and maximise customer lifetime value strategies ensuring maximum profitability,
· Ensuring the database is segmented effectively for targeted marketing activities,
· Overseeing the migration of all direct communications to lower cost mediums such as SMS and email,
· Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.
The ideal background of a CRM Manager:
· Extensive experience of direct and digital marketing ideally in a finance or telecom industry,
· Strong background in customer acquisition, Churn/Winback and retention strategies,
· Degree educated with a BSc, MSc or MBA,
· A Confident and articulate communicator capable of inspiring strong collaboration in an organisation.
CRM Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
CRM Müdürü CRM Müdürü Maaşları CRM Müdürü Nasıl Olunur? CRM Müdürü Nedir? CRM Müdürü İş İlanlarıGKFX Prime is a global market maker, regulated by the FSC.The Global workforce of 400 employees is made up of local professionals across all capital
Şirket Sayfasına GitYemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.).
CRM Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
CRM Müdürü CRM Müdürü Maaşları CRM Müdürü Nasıl Olunur? CRM Müdürü Nedir? CRM Müdürü İş İlanları