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Guest Xperience Supervisor

D Maris Bay

Muğla(Marmaris)

İş Yerinde

İş Yerinde

Job Type

Periodical

Position Level

Staff

Department

Tourism / Hospitality

Tourism / Hospitality

Application Count

150 application

Job Type

Periodical

Position Level

Staff

Application Count

150 application

Department

Tourism / Hospitality

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

We are looking for a qualified “Guest Xperience Supervisor” for D Maris Bay.
The ideal candidate should have: 
 
  • Relevant degree from an accredited university in Business, Hospitality or related major,
  • Preferably a candidate who has previously performed a similar job in a 5-Star Luxury Hotels,
  • Fluent English both written and spoken,
  • Good command of Opera and Microsoft Office,
  • Excellent leadership skills, inter-personal and communication skills,
  • Good team player, working well with other departments and co-workers,
  • Able to work under pressure and within tight deadlines of hotel industry,
  • Ability to focus attention on guest needs, remain calm and courteous at all times,
  • No military obligation for male candidates / at least 2 years postponement.


İŞ TANIMI

  • Supervise Guest Xperience operations during your assigned shift to a consistently high standards, 
  • Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel,
  • Resolve guests’ complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of guest satisfaction and quality 
  • Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
  • Ensure that all personnel are kept well informed of department objectives and policies,
  • Conduct pre-shift meetings/line-ups with staff and review all information pertinent to the day's business, 
  • Access all function of computer system according to established procedures and standards, 
  • Observe guest reactions and confer frequently with staff to ensure guest satisfaction, 
  • Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience,
  • Maintain professional image while on duty with well grooming hygiene and prescribed uniform.

Preferred Candidate

More than 2 years of experience
Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced) Russian(Reading : Good, Writing : Good, Speaking : Good)

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Hakkımızda

Nestled upon a picturesque hillside adorned with pine trees, D Maris Bay offers an enchanting retreat that promises a lifetime of cherished memories.

Şirket Sayfasına Git
Yan Haklar

Lojman, Yemekhane.

Misafir İlişkileri Şefi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Misafir İlişkileri Şefi Misafir İlişkileri Şefi Maaşları Misafir İlişkileri Şefi Nasıl Olunur? Misafir İlişkileri Şefi Nedir? Misafir İlişkileri Şefi İş İlanları