Account Manager

CyberArts Bilişim A.Ş.

We are looking for an " Account Manager " who has the following qualifications and competencies for our company operating in the fields of Cyber Security and Information Security.

Responsibilities

• Manages the day-to-day business: maintaining a balanced approach to superior customer service and account planning; quarterly results and long-term account goals.
• Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account.
• Manages customer relationship, accounts, sales plans, proposals, contract negotiations, etc.
• Pursue growth through regular both face to face meetings and winning new customers to enlarge the assigned customer base.
• Working closely with customers, partners and vendors.
• Develop and sustain long-term customer relationships.
• Communicating with clients to ensure that all their needs are understood and addressed.
• Building strong client relationships to maintain old business and acquire new customers.
• Collaborating with various internal departments to ensure that they fulfill all customer requests.
• Resolving complaints and keeping track of all processes that pertain to the client’s desires.
• Acting as the client’s representative to ensure that their demands are met with a focus on improving the customer experience.
• Collecting and analyzing data concerning changing needs of customers.
• Visiting potential and existing clients regularly.

Skills & Qualifications

• Motivation to learn and for rapid sales career growth in Cyber Security.
• Experienced in CRM and Lead Generation tools.
• Satisfactory problem-solving skills.
• Excellent verbal and written communication skills to communicate solutions.
• Understanding of the enterprise sales cycle.
• Strong customer service and interpersonal skills.
• Analytical skills for analyzing client data.
• Time management and multitasking skills to handle multiple tasks and clients at once.
• Advanced motivational and negotiation skills.
• Strong organizational skills and attention to detail.
• 2+ years of sales/business development experience in IT/Cyber Security.

If you want to be a part of this team composed of cyber artists, we are waiting for your application!