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International Patient Relations Specialist

Clinic Center

İstanbul(Avr.), İzmir, İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Operations

Operations

Application Count

347 application

Job Type

Full-Time

Position Level

Specialist

Application Count

347 application

Department

Operations

QUALIFICATIONS AND JOB DESCRIPTION

Clinic Center is looking for International Patient Relations Specialists who will join young, dynamic and international team of Clinic Center offices in  Izmir and Istanbul. International Patient Relations Specialists are responsible for making the  patients' experience unique and unforgettable with Clinic Center. 

Clinic Center is one of the biggest service exporters in Turkey and entered the TIM Service Exporters 500 list in 2018 & 2019 and sponsor of the Premier League Club Brighton Hove Albion. As Clinic Center we are specialized in arranging hair transplant, cosmetic surgery, in-vitro fertilization and dental treatments in Turkey. Our partner doctors have treated many patients from various countries such as United Kingdom, Ireland, Australia, Canada, United States of America and Middle East. 

Requirements

• University graduate preferably from health or tourism related departments
• Advanced level of English 
• Another European language or Arabic knowledge is a plus 
• Proficiency in MS Office applications
• Advanced problem solving skills
• Good communication skills
• Good listener and explains clearly with confidence and friendliness
• Able to communicate and convince easily over the phone and online
• Persistent, passionate, enthusiastic and customer service driven
• Have great attention to detail



İŞ TANIMI

Job Description


The candidate will be an International Patient Relations Specialist who will deal with international patients in all the phases of their post sales process. The job description includes but not limited to the following tasks,

International Patient Relations Specialist 

• Coordination with international patients
• Making travel arrangements for the patients
• Cooperation with hospitals and doctors
• Booking hotels and transfers according to patients' itineraries
• Following patients after their treatment regularly
• Pass the required information clearly to the patients about medical tourism packages
• Prepare and share medical itineraries with patients for their medical packages
• Making extra sales to the current patients
• Arrange consultation appointments with doctors
• Daily / weekly / monthly reporting
• Other tasks given by management



Preferred Candidate

1 - 5 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Müşteri İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri İlişkileri Uzmanı Müşteri İlişkileri Uzmanı Maaşları Müşteri İlişkileri Uzmanı Nasıl Olunur? Müşteri İlişkileri Uzmanı Nedir? Müşteri İlişkileri Uzmanı İş İlanları
Hakkımızda

As Clinic Center we are specialized in arranging hair transplant, cosmetic surgery, dental treatments and eye surgery procedures in Turkey. Our partne

Şirket Sayfasına Git
Yan Haklar

Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Erzak Yardımı, Bayram Yardımı.

Müşteri İlişkileri Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri İlişkileri Uzmanı Müşteri İlişkileri Uzmanı Maaşları Müşteri İlişkileri Uzmanı Nasıl Olunur? Müşteri İlişkileri Uzmanı Nedir? Müşteri İlişkileri Uzmanı İş İlanları