Service Product Professional

BSH EV ALETLERİ SAN.VE TİC.A.Ş.

Your Responsibilities 

 You think it’s time for something different? Then you are at the right place! You will be working in an exciting, international environment and contributing personally to the company’s success. Expect exciting projects and versatile tasks, such as  

/ Defining and applying the Customer Service field strategy based on a multinational and competitive company’s main targets

/ Improving the business processes in order to reach to a satisfying productivity and acceptable gainings.

/ Analyzing and Processing consumer expectations and feedbacks in order to shape company strategy in the field and empower the company’s position in the market

/ Monitoring appliance performance and Customer Service processes and taking necessary actions tor each targets

/ Colloborating with various departments mainly Local and Regional Customer Service departments, Technical Product Management, Factory Quality Management etc.

 Your Profile 

/ University degree in Engineering, preferably Industrial, Electrical, Mechanical Engineering or Technical Education Faculties like Electrical, Mechanical education

/ Preferably minimum 2 years similar experience in White goods customer service or another customer service sector

/ Fluent English knowledge is a must

/ Excellent MS Office (Excel,Powerpoint) knowledge

/ Customer and result oriented, analytical minded, adaptive to multinational culture and believes in team working

Your Benefits

 / Flexible working hours schemes and diverse career opportunities 

 / Individual development programs and international perspectives 

 / Modern healthcare services