Business Analyst

BSH EV ALETLERİ SAN.VE TİC.A.Ş.

“Tomorrow is our home"

See how easy it is to explore new ideas at BSH Home Appliances Group: As a leading manufacturer of home appliances, we improve people’s quality of life by thinking in solutions. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we explore innovative technologies from voice recognition to artificial intelligence. As we utilize these to create new user experiences, we think, prototype, build – and keep on learning. Join us now and give your career a home.”  

Your Responsibilites

You think it is time for something different? Then you are at the right place! You will be working in an exciting, international environment and contributing personally to the company’s success. Expect exciting projects and versatile tasks, such as;

/ Being responsible for system design of software with focus on Customer Service processes

/ Analyzing and processing specifications in order to develop a standardized template for international usage

/ Preparing of detailed and elaborated Process Analysis documents and "Business Requirement" documents for the development team

/ Creating test scenarios and testing the versions

/ Preparing of user guide, training documents or any additional template documents

Your Profile

/ Bachelor's degree in Industrial Engineering, Informatics, Economics, Business Administration or related fields

/ Minimum 1-3 years experience as Business Analyst preferably in a Customer Service department, and SAP CRM experience is a big asset

/ Fluent in English both written and verbal, and German or any other language is a big asset

/ Good communication and intercultural skills and ability to work under stress

/ No restriction to travel abroad

Your Benefits

/ Flexible working hours schemes and diverse career opportunities

/ Individual development programs and international perspectives

/ Modern healthcare services