Digital Marketing and Customer Service Specialist

Bluemint Mağazacılık A.Ş.

• Education on a middle level / higher level;
• At least 1-2 years of relevant experience (preferably in a fashion brand or retailer)
• Excellent knowledge of English language is mandatory; the knowledge of at least a second foreign language among Italian, French, Spanish would be considered as a plus
• Interest in customer service in fashion or retail environment
• Proactivity, flexibility and Team working
• Strong communication & relationship skills as well as an executional mindset complete the profile we are looking for.
• Excellent attention to detail, communication, customer service and follow-up skills
• Ability to develop and foster partner relations
• Ability to multi-task projects with equal priority

  JOB DESCRIPTION

•  To manage social media channels to drive traffic to the website and brand awareness
•  To propose and manage partnerships to boost brand awareness, drive lead generation and new customer acquisition
• To liaise with Influencers and date to date Media Agencies to develop digital campaigns
• To join in the development of new offline and online marketing projects 
• To join in planning and developing the offline and online Media Plan
• Developing new offline and online marketing projects in selected markets
• Preparing documentation for staff and business partners regarding brand positioning, training documents and brand awareness
• Developing CRM strategies and managing the loyalty programme process