İngilizce Bilen Müşteri Danışmanı

Asya Nakliyat

• Minimum Bachelor's degree, 
• 1+ years experience in similar position,
• Good command of written and spoken English or German (second language preferred), Solution-oriented, Team player, 
• Strong communication and analytical skills,
• Flexible and able to work various shifts if required. 
• Complete military service or postponed for at least two years (for male candidates).

İŞ TANIMI

• Handling the requests of client's reservations such as cancellation, amendment etc, 
• Serving as a liaison with the appropriate departments to gain relevant information, resolving problems, or supporting in accordence with the directives of Supervisor, 
• Contacting the hotels and providers regarding the requests of clients and resolving the issues, 
• Taking the responsibility of the appropriate actions for any issues or complaints that have been detailed on the incoming guest reviews,
• Checking the ticket system and e-mails as well as incoming.